Customer Feedback and Complaints
Below is information regarding feedback from our customer survey and a link to the council complaints process if there are concerns with how we deliver our service.
Customer Survey
Receiving feedback on our service is important. Each year we complete a survey of our customers and also the businesses we visit. The current survey is online at Environmental Health and Trading Standards Online Survey (opens new window). Please take the time to provide us with feedback.
The Environmental Health Customer Consultation (PDF, 145 KB)(opens new window) survey findings continue to demonstrate good levels of customer satisfaction with the service.
Complaints about our service
We do our best to deliver the best service we can to our customers. There may, however, be occasions when we don't deliver the service we should. We value customers feedback in these situations. If you need to complain about the service then please access the Complaints page.
