Form Filling Volunteer

Assist customers to complete application forms for various disability benefits.

Drop-In Volunteer

They welcome people to Jim Walker Partnership Centre, make teas and coffees and ensure customers are directed to the correct place so that they can be seen by an advisor in a timely manner.

IT Buddy

Support customers to access on-line services and to make use of devices such as tablets and laptops. 

Data Volunteer

Support with the input of Macmillan data that allows for itto be analysed and fed back to Macmillan.

Customer Experience Call Volunteer

Volunteers who do Customer Survey call-backs to customers where staff members have been unable to do so. They will also process all customer service surveys and any other data as needed. This role was created as many of our volunteers were looking to gain experience in a role that would support their aims of getting employment within an admin role which they had previously found challenging to get without any experience in this area.

Volunteer Driver

Volunteers collect clothing parcels from the School Bank and River Kids and deliver to families within West Lothian.

Macmillan Volunteer

Macmillan volunteers support with new patients sessions and treatment clinics in the Oncology Department of St Johns. They also support to run the 3 Macmillan hubs at Jim Walker Partnership Centre (Bathgate), Strathbrock Partnership Centre & Livingston North Partnership Centre. 

If you would like a full role description for any of the above mentioned roles, please email us at: volunteering@westlothian.gov.uk where someone will happily provide one for you.